Last Updated: [April 10, 2025]
At NearTap, we aim to deliver your orders quickly, securely, and conveniently. This Shipping Policy outlines the terms and conditions for processing, delivering, and tracking your orders.
1. Order Processing
- Orders are processed within [7] business days from the time of payment confirmation.
- Orders placed on weekends or public holidays may experience slight delays.
2. Delivery Timelines
- Estimated delivery times are displayed at checkout based on your location and the selected shipping method.
- Delivery timelines may vary depending on product availability, shipping destination, and external factors such as weather conditions or carrier delays.
3. Shipping Charges
- Shipping charges are calculated based on your location, the weight of the package, and the selected delivery method.
- Free shipping is available on eligible orders as per ongoing promotions or offers.
4. Delivery Areas
NearTap delivers to most locations across India. If your location falls outside our delivery network, we will notify you at the time of order placement.
5. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email or SMS with the tracking number and a link to track your shipment in real-time.
- You can also track your orders through your NearTap account under the My Orders section.
6. Failed Delivery Attempts
- If delivery fails due to an incorrect address or recipient unavailability, our delivery partner will attempt re-delivery.
- If the order cannot be delivered after multiple attempts, it may be returned to us, and a refund or reshipment will be initiated as per our policy.
7. International Shipping
Currently, NearTap ships within India only. International shipping may be introduced in the future; stay tuned for updates!
8. Contact Us
For questions or concerns regarding shipping, please contact our support team:
Email: hello@neartap.in
Phone: +91 93263 82498
Live Chat: Available on the NearTap app and website.
We’re committed to ensuring a hassle-free delivery experience for you!